Claims Management

In recent years, a rising number of major loss events have demonstrated the value of high-quality insurance claim services. Experiencing any type of claim—whether resulting from a natural disaster, a significant liability event, a cyber-attack or a product recall—can overwhelm even the most experienced risk managers in today's complex and interconnected global business landscape. Proactively managing and resolving an insurance claim is essential to recovering from a loss, reinstating normal business operations and reducing adverse short- and long-term revenue and profit impacts.

Our Claims Approach

At Aon, we support clients seeking quick and effective claim resolutions. We make use of direct access to key decision-makers at insurers, our Claims Resolution Platform, which monitors claim trends and precedents, and advocacy from experienced colleagues around the world. Working closely with clients, insurers and other key parties, we represent clients throughout the claim process, and when requested, develop strategies to reduce claims exposure and work to improve your cost of risk transfer. Across our team of 1,800 claims management professionals, we have the technical specialists, industry knowledge, and case experience to service your organization's full range of risks and claims needs.